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Topic: "sla-monitoring"

aroojjaved93/Smart-support-analytics-dashboard

AI-powered dashboard for monitoring SLA breaches, ticket trends, and support team performance using real-time analytics and automation.

Language: HTML - Size: 32.2 KB - Last synced at: 15 days ago - Pushed at: 15 days ago - Stars: 6 - Forks: 2

KatavinaNguyen/data-center-staffing-optimization-simulator

Simulates incident handling in data centers using Python and SimPy. Analyze how staffing levels, shift timing, and triage rules affect SLA compliance, resolution time, and backlog size.

Language: Python - Size: 36.1 KB - Last synced at: 2 days ago - Pushed at: 12 days ago - Stars: 1 - Forks: 0

Related Topics
ai-analytics 1 customer-support 1 data-visualization 1 helpdesk-tools 1 it-service-management 1 jira 1 machine-learning 1 open-source-analysis 1 predictive-analytics 1 python-dashboard 1 resolution-time-prediction 1 smart-dashboard 1 support-dashboard 1 support-engineering 1 support-team-performance 1 technical-support 1 ticket-automation 1 ticketing-system 1 workflow-automation 1 critical-infrastructure 1 data-center 1 discrete-event-simulation 1 incident-management 1 noc 1 operations-research 1 python 1 simpy 1 simulation 1 sre 1 staffing-optimization 1