customer-dynamics/c3-amazon-connect

💰 Contact Center Commerce. Simplified for Amazon Connect.

Language: TypeScript - Size: 4.92 MB - Last synced at: 1 day ago - Pushed at: 2 days ago - Stars: 0 - Forks: 0

spenlep-amzn/demo-connect-repo-issue-dashboard

Proof-of-concept GitHub OPS Dashboard, for ChatInterface, ChatJS, and UI-Examples repositories

Language: HTML - Size: 578 KB - Last synced at: 2 days ago - Pushed at: 2 days ago - Stars: 0 - Forks: 0

docwho2/java-chime-voicesdk-sma

Amazon Chime SDK SIP Media Application(SMA) Java Event and Flow Library

Language: Java - Size: 3.08 MB - Last synced at: 2 days ago - Pushed at: 3 days ago - Stars: 3 - Forks: 1

docwho2/java-connect-lex-chatgpt

Amazon Connect Multi-Lingual ChatGPT Voice Bot via AWS Lex written in Java

Language: Java - Size: 3.88 MB - Last synced at: 5 days ago - Pushed at: 5 days ago - Stars: 11 - Forks: 3

aws-samples/sample-amazon-connect-quick-connect-addressbook

This Java-based solution automates the creation and management of Quick Connects in Amazon Connect contact centers. It streamlines the process of setting up and maintaining quick connects configurations for agents, phone numbers, and queues.

Language: Java - Size: 417 KB - Last synced at: 17 days ago - Pushed at: 17 days ago - Stars: 1 - Forks: 0

amazon-connect/amazon-connect-chat-ios

Amazon Connect Chat SDK for iOS

Language: Swift - Size: 206 MB - Last synced at: 15 days ago - Pushed at: 15 days ago - Stars: 6 - Forks: 1

amazon-connect/amazon-connect-chat-android

Amazon Connect Chat SDK for Android

Language: Kotlin - Size: 467 KB - Last synced at: 15 days ago - Pushed at: 15 days ago - Stars: 4 - Forks: 1

joeykilpatrick/cdk-amazon-connect-resources

Experimental AWS CDK constructs for Amazon Connect.

Language: TypeScript - Size: 392 KB - Last synced at: 8 days ago - Pushed at: 23 days ago - Stars: 3 - Forks: 0

Ditectrev/Amazon-Web-Services-AWS-Certified-Cloud-Practitioner-CLF-C02-Practice-Tests-Exams-Questions-Answers

⛳️ PASS: Amazon Web Services Certified (AWS Certified) Cloud Practitioner (CLF-C02) by learning based on our Questions & Answers (Q&A) Practice Tests Exams.

Size: 6.01 MB - Last synced at: 21 days ago - Pushed at: 3 months ago - Stars: 217 - Forks: 95

spenlep-amzn/amazon-connect-interactive-message-chat-infra-lex-v1 📦

Boilerplate for Amazon Connect Chat Interactive Message feature (Lex Bot v1)

Language: JavaScript - Size: 932 KB - Last synced at: 29 days ago - Pushed at: 29 days ago - Stars: 0 - Forks: 0

spenlep-amzn/amazon-connect-interactive-message-chat-infra-lex-v2 📦

Boilerplate for Amazon Connect Chat Interactive Message feature (Lex Bot v2)

Language: JavaScript - Size: 936 KB - Last synced at: 29 days ago - Pushed at: 29 days ago - Stars: 1 - Forks: 0

spenlep-amzn/amazon-connect-chatjs-documentation

[WIP] Improved README for: https://github.com/amazon-connect/amazon-connect-chatjs

Size: 95.7 KB - Last synced at: 29 days ago - Pushed at: 29 days ago - Stars: 0 - Forks: 0

aws-samples/amazon-connect-well-architected-lenses

A set of custom AWS Well-Architected Lenses for Amazon Connect, AWS's cloud contact center software

Size: 213 KB - Last synced at: 30 days ago - Pushed at: 30 days ago - Stars: 18 - Forks: 5

ASUCICREPO/multilingual-contact-center

A multilingual contact center solution built with React and AWS services (Connect, Transcribe, Translate, Polly) that provides real-time translation between agents and customers speaking different languages, breaking down communication barriers in call centers.

Language: JavaScript - Size: 0 Bytes - Last synced at: 2 months ago - Pushed at: 2 months ago - Stars: 0 - Forks: 0

aws-cloudformation/aws-cloudformation-resource-providers-connect

The CloudFormation Resource Provider package for Amazon Connect

Language: Java - Size: 102 KB - Last synced at: 18 days ago - Pushed at: over 1 year ago - Stars: 5 - Forks: 23

aws-samples/connect-contact-flow-comparison-github-action

A GitHub Action that automates the comparison of Amazon Connect contact flow versions and generates visual HTML reports of flow changes.

Language: Python - Size: 85 KB - Last synced at: 2 months ago - Pushed at: 3 months ago - Stars: 3 - Forks: 0

tamdilip/whatsapp-amazonconnect-chat

Node JS server for transferring real-time messages between WhatsApp and Amazon Connect Chat via Twilio's WhatsApp Business API Sandbox.

Language: JavaScript - Size: 744 KB - Last synced at: about 1 month ago - Pushed at: about 1 year ago - Stars: 17 - Forks: 10

aws-samples/amazon-connect-java-cdk

Create Amazon Connect instance using AWS CDK(Java)

Language: Java - Size: 263 KB - Last synced at: 6 months ago - Pushed at: 6 months ago - Stars: 3 - Forks: 0

aws-samples/amazon-connect-audio-optimization

This project enables Amazon Connect, while using Connect RTC JS and Streams API, to redirect audio for contact centers agents using VDI services.

Language: JavaScript - Size: 340 KB - Last synced at: 10 months ago - Pushed at: 10 months ago - Stars: 0 - Forks: 0

shinsaka/amazon-connect-kvs-audio

Language: JavaScript - Size: 126 KB - Last synced at: 10 days ago - Pushed at: 10 months ago - Stars: 1 - Forks: 0

aws-samples/voice-enabled-patient-diary

This repo contains a sample application to show how to build a voice interface for patient outcome reporting (PRO) by leveraging NLP capabilities provided by Amazon Lex and its integration with AWS's cloud contact center offering, Amazon Connect.

Language: Python - Size: 2.77 MB - Last synced at: 10 months ago - Pushed at: 10 months ago - Stars: 13 - Forks: 6

aws-samples/amazon-q-in-connect-s3-integration-template

Amazon Q in Connect - S3 Integration Template: Automatically deploy and integrate Amazon Connect with Amazon Q in Connect Knowledge Base using Amazon S3 as its data source. Contact center administrators can quickly and easily manage knowledge content using familiar Amazon S3 actions.

Language: Python - Size: 424 KB - Last synced at: 11 months ago - Pushed at: 11 months ago - Stars: 4 - Forks: 1

aws-samples/amazon-connect-cases-workshop

Amazon Connect Cases Workshop

Language: JavaScript - Size: 1.57 MB - Last synced at: 11 months ago - Pushed at: 11 months ago - Stars: 0 - Forks: 0

shunkosa/amazonconnect-kinesis-salesforce-integration-example

A simple example for lambda integration between Salesforce and Kinesis stream of Amazon Connect agent event

Language: TypeScript - Size: 467 KB - Last synced at: about 1 year ago - Pushed at: almost 5 years ago - Stars: 0 - Forks: 1

aws-samples/amazon-connect-wisdom-s3-sync 📦

[DEPRECATED] Amazon Connect Wisdom - S3 Sync: Quickly deploy all of necessary resources to create a Wisdom Knowledge Base using Amazon S3 as its data source. Contact center administrators can easily create, update, and remove knowledge content using familiar Amazon S3 object actions.

Language: Python - Size: 646 KB - Last synced at: about 1 year ago - Pushed at: about 1 year ago - Stars: 3 - Forks: 1

aws-samples/multichannel-app-to-person-alerting

This sample deploys a multi-channel Application-to-Person alerting system for hospital staff that takes a clinician's contact preferences into account based on the message's severity level. Amazon API Gateway acts as the front-door, while the processing and message publication are handled by AWS Lambda using a synchronous invocation pattern.

Language: TypeScript - Size: 599 KB - Last synced at: about 1 year ago - Pushed at: about 1 year ago - Stars: 1 - Forks: 0

aws-samples/amazon-connect-global-resiliency

Starter project to create a dashboard to interact with Amazon Connect Global Resiliency APIs

Language: JavaScript - Size: 6.27 MB - Last synced at: about 1 year ago - Pushed at: about 1 year ago - Stars: 10 - Forks: 0

aws-samples/customer-profiles-export-demo

Export Amazon Connect Customer Profiles events to S3 and Salesforce

Language: Python - Size: 139 KB - Last synced at: over 1 year ago - Pushed at: over 1 year ago - Stars: 0 - Forks: 0

spenlep-amzn/amazon-connect-chat-application-chatjs-guide

Building a Chat application for Amazon Connect with ChatJS

Size: 486 KB - Last synced at: over 1 year ago - Pushed at: over 1 year ago - Stars: 0 - Forks: 0

spenlep-amzn/amazon-connect-chat-application-aws-sdk-guide

Building a Chat application for Amazon Connect with AWS SDK

Size: 310 KB - Last synced at: over 1 year ago - Pushed at: over 1 year ago - Stars: 0 - Forks: 0

iann0036/amazon-connect-cfn

Create Amazon Connect instances, contact flows etc. with CloudFormation

Language: JavaScript - Size: 1.09 MB - Last synced at: 3 days ago - Pushed at: about 2 years ago - Stars: 35 - Forks: 16

aws-samples/amazon-connect-instance-dashboard

Visualize Amazon Connect instance metrics in CloudWatch Dashboard

Language: TypeScript - Size: 772 KB - Last synced at: over 1 year ago - Pushed at: over 1 year ago - Stars: 3 - Forks: 2

aws-samples/amazon-connect-contactcenterops

IaC and DevOps pipelines for Amazon Connect architectures

Size: 11.1 MB - Last synced at: over 1 year ago - Pushed at: over 1 year ago - Stars: 4 - Forks: 3

callstats-io/amazon-connect-reference-dialer

Amazon connect reference dialer application by CALLSTATS I/O

Language: JavaScript - Size: 1.25 MB - Last synced at: over 1 year ago - Pushed at: over 5 years ago - Stars: 2 - Forks: 4

apac-ml-tfc/connect-personalize-demo Fork of santanu-dey/connect-personalize-demo

DRAFT demo of past-interaction-based call routing with Amazon Connect and Amazon Personalize

Language: Jupyter Notebook - Size: 396 KB - Last synced at: over 1 year ago - Pushed at: over 3 years ago - Stars: 0 - Forks: 0

aws-samples/amazon-connect-agentless-outbound-campaign

Create Amazon Connect Agentless Outbound Campaign using AWS Step Functions.

Language: Java - Size: 1.07 MB - Last synced at: over 1 year ago - Pushed at: over 1 year ago - Stars: 0 - Forks: 0

aws-samples/sync-agent-presence-with-ms-teams

Showcases integration ability between Amazon Connect and MS Office 365

Language: Python - Size: 11.7 KB - Last synced at: about 2 years ago - Pushed at: over 2 years ago - Stars: 4 - Forks: 1

aws-samples/amazon-connect-custom-ccp

Sample code for building a serverless CCP dashboard for Amazon Connect.

Language: JavaScript - Size: 3.97 MB - Last synced at: about 2 years ago - Pushed at: about 2 years ago - Stars: 14 - Forks: 10

aws-samples/amazon-connect-with-bankid-integration

This code will set up a contact flow/IVR for real time authentication with Mobile BankID and can be deployed in minutes.

Language: Python - Size: 374 KB - Last synced at: about 2 years ago - Pushed at: over 2 years ago - Stars: 2 - Forks: 1

Smith-Steve/VanityPhone-AWS-Project

Project to create a Lambda function that converts phone numbers and saves the 5 best resulting words from that number into Amazon's DynamoDB.

Language: JavaScript - Size: 306 KB - Last synced at: about 2 years ago - Pushed at: over 3 years ago - Stars: 0 - Forks: 0

jgartsu12/crm

build out using Just Django CRM guide, building out customizations with amazon connect

Language: HTML - Size: 51.8 KB - Last synced at: about 2 years ago - Pushed at: over 3 years ago - Stars: 0 - Forks: 0

raksit31667/learn-aws-voice-calling-chatbot

Automated Voice Calling Chatbot in AWS using Amazon Connect, Lex, Polly, and Lambda

Language: HCL - Size: 8.79 KB - Last synced at: about 2 years ago - Pushed at: almost 4 years ago - Stars: 1 - Forks: 0

shgtkshruch/amazon-connect-holiday-lambda

AWS Lambda to create a holiday calendar functionality within Amazon Connect

Language: JavaScript - Size: 8.79 KB - Last synced at: about 1 month ago - Pushed at: about 4 years ago - Stars: 2 - Forks: 0

Develop-Packt/Introduction-to-Computer-Vision-and-Image-Processing

This chapter covers the Amazon Rekognition service for analyzing the content of the images using various techniques. You will learn how to analyze faces and recognize celebrities in images. You will also be able to compare faces in different images to see how closely they match with each other.

Size: 12.4 MB - Last synced at: about 2 years ago - Pushed at: about 5 years ago - Stars: 0 - Forks: 2

Develop-Packt/Using-Speech-with-the-Chatbot

This module looks at how use Amazon Connect, Lex, and Lambda to interact with a chatbot using voice. You will create a personal call center using Amazon Connect and you will learn how to connect the call center to your Lex chatbot

Language: Python - Size: 2.93 KB - Last synced at: about 2 years ago - Pushed at: about 5 years ago - Stars: 0 - Forks: 1

Develop-Packt/Introduction-to-Conversational-Artificial-Intelligence

This module teaches you how to design a chatbot using Amazon Lex by following the best design practices for conversational AI. You will start by learning the basics of chatbots. Then, you will use Amazon Lex to create a custom chatbot that gets the latest stock market quotes by recognizing the intent in text

Language: Python - Size: 4.88 KB - Last synced at: about 2 years ago - Pushed at: about 5 years ago - Stars: 0 - Forks: 1