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GitHub topics: call-center-analytics

aws-samples/amazon-transcribe-live-call-analytics

Amazon Transcribe Live Call Analytics (LCA) Sample Solution

Language: JavaScript - Size: 151 MB - Last synced at: 10 days ago - Pushed at: 10 days ago - Stars: 105 - Forks: 65

py-vcon/py-vcon Fork of dgpetrie/py-vcon

Official Repo for python-vcon and py-vcon-server Python packages

Language: Python - Size: 52.1 MB - Last synced at: 29 days ago - Pushed at: 29 days ago - Stars: 11 - Forks: 5

PhanChenh/PwC_PowerBI_Job_Simulation

PwC Power BI Job Simulation

Size: 2.57 MB - Last synced at: about 2 months ago - Pushed at: about 2 months ago - Stars: 0 - Forks: 0

TimKong21/PwC-Switzerland-Power-BI-in-Data-Analytics-Virtual-Case-Experience

Comprehensive Power BI dashboards showcasing insights on Call Centre Trends, Customer Retention, and Diversity & Inclusion to drive business impact.

Size: 4.43 MB - Last synced at: about 2 months ago - Pushed at: about 1 year ago - Stars: 14 - Forks: 5

AjNavneet/TimeSeries-ARCH-GARCH-AWS-Deployment

Implementation of ARCH and GARCH models with MLOps pipeline on the AWS for deployment and management in a production environment.

Language: Jupyter Notebook - Size: 302 KB - Last synced at: 4 months ago - Pushed at: 4 months ago - Stars: 3 - Forks: 1

kailashd94/Call-Centre-Agent-and-call-Performance-dashboard

Call-Center dashboard

Size: 2.42 MB - Last synced at: 4 months ago - Pushed at: 4 months ago - Stars: 0 - Forks: 0

BaseMax/organization-phone-118

This project allows users to search for contact information in an organization using Meilisearch. The PHP application connects to a Meilisearch database and provides an API endpoint for querying contact data. The web interface enables users to perform searches and view results in a user-friendly table.

Language: HTML - Size: 530 KB - Last synced at: 8 days ago - Pushed at: 5 months ago - Stars: 0 - Forks: 0

WilliamSmithEdward/CMSSupervisorAutomation

VB.Net code for interfacing with Avaya's CMS Supervisor call center management software.

Language: Visual Basic .NET - Size: 14.6 KB - Last synced at: 7 days ago - Pushed at: over 1 year ago - Stars: 1 - Forks: 2

mohitsac/PwC-Switzerland-Power-BI-Virtual-Experience

Comprehensive Power BI dashboards showcasing insights on Call Centre Trends, Customer Retention, and Diversity & Inclusion to drive business impact.

Size: 4.16 MB - Last synced at: 9 months ago - Pushed at: 9 months ago - Stars: 0 - Forks: 0

Abi-newbie/PWC-POWER-BI-INTERNSHIP

This shows my complete Power BI dashboards with real world data provided by PWC Switzerland. This is a Forage virtual internship where I got to use, analyze and gain valuable insights using real world data

Size: 2.49 MB - Last synced at: 9 months ago - Pushed at: 9 months ago - Stars: 1 - Forks: 0

Sambhaji-Dhage/PwC-Switzerland-Power-BI-Virtual-Internship

PwC Switzerland Power BI in Data Analytics Virtual Case Experience helps build foundation in data analysis and visualization with Power Bi

Size: 2.61 MB - Last synced at: 8 months ago - Pushed at: 10 months ago - Stars: 0 - Forks: 0

Megha-pd/Dashboard-and-Presentations

Power BI Dashboards and Power Point Presentations

Size: 28.2 MB - Last synced at: about 1 year ago - Pushed at: about 1 year ago - Stars: 1 - Forks: 0

Andrewwango/aws-custom-calls

An AWS serverless AI services pipeline for analysing call center calls, with custom analytics built around AWS Transcribe and AWS Comprehend and insights published on AWS Quicksight.

Language: Python - Size: 235 KB - Last synced at: about 2 months ago - Pushed at: over 2 years ago - Stars: 1 - Forks: 1

Ratafar22/Call-Centre-Performance-Analysis

This analysis measures the performance of a call centre and assessed the satisfactions and sentiments of customers.

Size: 4.94 MB - Last synced at: about 1 year ago - Pushed at: about 1 year ago - Stars: 0 - Forks: 0

DataVisualizationExpert/Call-Center-Analytics-Power-BI

Agent Insights & Call Activity at Your Fingertips. This Power BI dashboard tracks calls answered, answer speed, & customer satisfaction. Built with Power BI & Excel.

Size: 492 KB - Last synced at: about 1 year ago - Pushed at: about 1 year ago - Stars: 0 - Forks: 0

bdavis19/Call-Center-Analytics

Call center statistical analytics for staffing level.

Language: HTML - Size: 66.2 MB - Last synced at: over 1 year ago - Pushed at: over 6 years ago - Stars: 1 - Forks: 1

AjNavneet/MultipleLinearRegression_TimeSeriesAnalysis_CallCentre

Time series model using multiple linear regression on call-centre data.

Language: Jupyter Notebook - Size: 2.3 MB - Last synced at: over 1 year ago - Pushed at: over 1 year ago - Stars: 0 - Forks: 0

AjNavneet/GaussianTimeSeries_MLOps_AWS_Deployment

Gaussian Time Series model and MLOps pipeline using the AWS to deploy the model in a production environment.

Language: Jupyter Notebook - Size: 562 KB - Last synced at: over 1 year ago - Pushed at: over 1 year ago - Stars: 0 - Forks: 0

shubhamkushwah2509/pwc-internship

an internship where i use different data set and analyse call centre trend , churn analysis and diversity inclusion analysis

Size: 2.15 MB - Last synced at: over 1 year ago - Pushed at: over 1 year ago - Stars: 0 - Forks: 0

brunocampos01/predict-which-customers-a-call-center-should-contact

Predict which customers should a call-center call for greater assertiveness in a sale

Language: Python - Size: 16 MB - Last synced at: about 1 month ago - Pushed at: over 3 years ago - Stars: 6 - Forks: 0

adamyangyang/operations-analytics

This project involves helping a telecoms company better understand how its call center operations are performing on a daily basis.

Size: 9.81 MB - Last synced at: about 2 years ago - Pushed at: over 2 years ago - Stars: 0 - Forks: 1

Related Keywords
call-center-analytics 21 data-visualization 7 powerbi 5 customer-retention 4 call-center 4 machine-learning 4 diversity-and-inclusion 4 data-analysis 3 pwc 3 business-intelligence 3 data-analytics 3 time-series 3 data-storytelling 3 interactive-dashboards 3 python 2 hr-analytics 2 aws-deployment 2 aws 2 analytics 2 power-bi-dashboard 1 power-bi 1 power-bi-desktop 1 project 1 sql 1 arch 1 churn-prediction 1 covid19 1 sales 1 terrorism-analysis 1 comprehend 1 lambda 1 natural-language-processing 1 sentiment-analysis 1 serverless 1 transcribe 1 customer-service 1 data-manupulation 1 powerbi-report 1 problem-solving 1 dashboard 1 dax 1 ms-excel-data-analytics 1 portfolio 1 excel 1 dashboards 1 random-forest-classifier 1 random-forest 1 pt-br 1 polynomial-regression 1 linear-regression-models 1 linear-regression 1 keyrus 1 dataset 1 data-science 1 data-engineering 1 correlation 1 challenge 1 diversity-inclusion-in-tech 1 churn-analysis 1 mlops-environment 1 gaussian-processes 1 multiple-linear-regression 1 staffing-level 1 springboard-data-science 1 rmd 1 r 1 logistic-regression 1 visualization 1 trends-visualization 1 data-cleansing 1 job-simulation 1 customer-risk-analysis 1 business-analytics 1 webchat 1 voip 1 video-transcription 1 video-conference 1 vcontechnology 1 transcription-api 1 transcription 1 telephony 1 sms 1 recordings 1 messaging 1 generative-ai 1 email 1 customer-support-automation 1 customer-support-ai 1 crm 1 conversational-ai 1 contact-centers-and-telephony 1 contact-center 1 aws-transcribe 1 ai 1 customer-churn-analysis 1 forage 1 data-cleaning 1 cms-supervisor 1 cms 1 avaya 1