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GitHub topics: callcenter-analysis

ReverendBayes/AI-Powered-Call-Center-Intelligence

Real-time behavioral intelligence for call centers. Transcribes support calls, redacts PII, extracts emotional tone, classifies issues, and delivers insight-rich dashboards — powered by GPT-3.5 (cheap tokens), Whisper, DuckDB, and a polished React+TypeScript frontend. No Azure. No Power BI. No vendor lock-in. Just full-stack AI that runs local.

Language: Python - Size: 1.34 MB - Last synced at: 7 days ago - Pushed at: 7 days ago - Stars: 1 - Forks: 0

maxent-ai/converse

Conversational text Analysis using various NLP techniques

Language: Jupyter Notebook - Size: 154 KB - Last synced at: 28 days ago - Pushed at: almost 2 years ago - Stars: 181 - Forks: 19

Muhammad-Shoaib37/Call-Center-Performance-Analysis

Call Center Performance Analysis to highlight the key factors behind the call center performance based on agents, calls, support services and channels. Interactive Graphical Data reporting and Dashboard for effective analysis done with Microsoft Power BI

Size: 1.1 MB - Last synced at: 4 months ago - Pushed at: 4 months ago - Stars: 0 - Forks: 0

RodrigoLopezNunez17/Call--Center--Data-Analysis

UNDER CONTRUCTION 👷‍♀️🏗️

Language: Jupyter Notebook - Size: 2.43 MB - Last synced at: 9 months ago - Pushed at: 9 months ago - Stars: 0 - Forks: 0

GRKdev/CallScribe

CallScribe is an integrated system for call center management, featuring audio file transcription and analysis, data management via a FastAPI backend, and a user-friendly Next.js frontend interface for viewing and interacting with conversation data.

Language: TypeScript - Size: 1.58 MB - Last synced at: 10 months ago - Pushed at: 10 months ago - Stars: 2 - Forks: 0

Originalfemo/PhoneNow-Call-Center-Dashboard

Size: 1.02 MB - Last synced at: over 1 year ago - Pushed at: over 1 year ago - Stars: 0 - Forks: 0

vsoni555/Call-Volume-Trend-Analysis

This project is focused on solving the problem statements by leveraging data. Excel was used to solve the case study.

Size: 2.4 MB - Last synced at: over 1 year ago - Pushed at: about 2 years ago - Stars: 0 - Forks: 0

RishabDekate/CallcenterAnalysis_projects

This project have a call center dataset which is provided to us for analyzing it and getting the results back to the stakeholders for improving their call center and analyzing what information is the dataset providing. All the important information is put down on the dashboard for the presentation and understanding of of stakeholders.

Size: 3.29 MB - Last synced at: over 1 year ago - Pushed at: over 1 year ago - Stars: 0 - Forks: 0

nischaybikramthapa/CallCenter_Analysis

Can we understand customers based on their experience through our call centres?

Language: Jupyter Notebook - Size: 8.63 MB - Last synced at: over 1 year ago - Pushed at: almost 4 years ago - Stars: 1 - Forks: 0

Chidinma23/Call-Center-Analysis

This project was carried out in order to produce insight to a call center company; to determine how much calls come to the company, the response of the calls and the satisfaction of their clients to the calls.

Size: 1.95 KB - Last synced at: about 2 years ago - Pushed at: about 2 years ago - Stars: 0 - Forks: 0